When you submit a request, we use your details to respond to your inquiry, confirm availability where possible, and provide trip-related communication. We keep the process straightforward and use your information responsibly.
Typically, this includes your contact information (like your name, email, and phone), travel preferences (such as a preferred date and travelers count), and any notes you share to help us support your request.
We use your information to reply to your request, coordinate next steps, and send trip-related updates when you’ve agreed to receive them.
If you opt in to email updates, you can change your preferences or unsubscribe later. For request updates, we only use what’s needed to communicate about your inquiry.
We take reasonable safeguards to protect the information you share and limit access to those who need it to respond to your request.